Privacy Policy

TLR Comps Ltd
Website: tlrcomps.co.uk

Company Number: 16926487

Registered Office:
TLR Comps Ltd
Whitfield Business Hub
184-200 Pensby Road
Heswall
Wirral
Merseyside
CH60 7RJ

Last updated: 5 June 2026

1. Introduction

TLR Comps Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or enter our competitions.

This policy applies to all users of the website, including visitors, account holders, and competition entrants.

2. Who We Are

TLR Comps Ltd is the data controller responsible for your personal data.

Contact email: [email protected]
Website: tlrcomps.co.uk

3. Personal Data We Collect

Information You Provide to Us

  • Full name
  • Email address
  • Postal address
  • Telephone number (if provided)
  • Account login details (where an account is created)

Competition & Order Information

  • Competition entries
  • Ticket numbers
  • Order history
  • Payment status and transaction references

We do not store full payment card details.

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and interactions with the website
  • Cookie and analytics data

4. How We Use Your Personal Data

  • To create and manage user accounts
  • To process competition entries and orders
  • To administer competitions and select Winners
  • To contact entrants and Winners
  • To deliver prizes or arrange fulfilment where applicable
  • To respond to customer enquiries
  • To send marketing communications where consent has been given
  • To comply with legal, accounting, and regulatory obligations
  • To protect the integrity and security of our competitions and website

5. Legal Basis for Processing

  • Performance of a contract - where processing is necessary to administer competitions you enter
  • Legitimate interests - to operate, improve, and protect our business and competitions
  • Legal obligations - where we are required to retain or disclose data by law

6. Marketing Communications

Marketing communications are opt-in only.

Where you have consented to receive marketing:

  • Consent is recorded at the point of opt-in
  • You may withdraw consent at any time by using the unsubscribe link in our emails or by contacting us

We do not send marketing communications without consent.

7. Winner Publication

To demonstrate transparency and fairness, we may publish limited Winner information, such as:

  • First name
  • Surname initial
  • County or region

If a Winner has a valid objection to publication, they may contact us and we will consider reasonable alternatives in line with legal and regulatory guidance.

8. Age & Identity Verification

Where age or identity verification is required (for example, prior to prize fulfilment), any documents provided will be used solely for verification purposes.

Verification documents are securely stored and deleted once verification is complete, unless retention is required by law.

9. Data Retention

  • Competition, ticket, and order data are retained for accounting, regulatory, and dispute-resolution purposes
  • Account data is retained while an account remains active
  • Data may be anonymised or securely deleted once no longer required

10. Third-Party Services

We use trusted third-party services to operate our website and competitions, including:

  • WordPress - website platform
  • WooCommerce - competition entry and order processing
  • Payment processors (such as Stripe or equivalent providers)
  • Email service providers
  • Meta Platforms tools (including Meta/Facebook Pixel) for analytics and advertising
  • Complianz - cookie and consent management

These third parties process personal data only as necessary to provide their services.

11. International Data Transfers

Some third-party service providers may process personal data outside the UK or EEA.

Where this occurs, appropriate safeguards are in place, such as:

  • Adequacy regulations
  • Standard Contractual Clauses
  • Equivalent lawful data-protection mechanisms

12. Cookies

We use cookies and similar technologies to:

  • Enable core website functionality
  • Analyse website traffic
  • Improve user experience

Further information is available in our Cookie Policy.

13. Data Security

We take appropriate technical and organisational measures to protect personal data, including:

  • SSL encryption
  • Secure hosting environments
  • Restricted access to personal data
  • Regular monitoring and updates

14. Your Rights

Under UK data-protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (where legally permissible)
  • Request restriction of processing
  • Request data portability
  • Object to processing in certain circumstances

Requests can be made using the contact details below.

15. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO).

Website: https://www.ico.org.uk

16. Contact Us

For privacy-related enquiries or data-protection requests, please contact:

Email: [email protected]

17. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of the website constitutes acceptance of the updated policy.